Frequently Asked Questions
Everything you need to know about our sustainable home essentials.
What makes Public Goods products different from traditional brands?
We focus on clean, sustainable, and high-quality essentials. By eliminating the middleman and unnecessary branding markups, we deliver premium products made from healthy, eco-friendly ingredients at a fraction of the cost.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the contiguous United States. Once your order ships, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for home goods?
We want you to love your purchase. If you are not satisfied, you can return most unused items in their original packaging within 30 days of delivery for a full refund, excluding shipping costs.
Are your cleaning and personal care products biodegradable?
Yes, we prioritize the planet. Most of our liquid products are biodegradable, vegan-friendly, and free from harsh chemicals like parabens, sulfates, and synthetic fragrances.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our reach to more countries in the near future.
How can I manage or cancel my membership?
You can manage your account settings, including your membership status, directly through your user dashboard. If you need assistance with a cancellation, our support team is available 24/7 to help.